“Not one less”! Adaptation to the Home Office in Times of COVID-19
Main Article Content
Abstract
This case describes the process of changing Chianca Softwares’ face-to-face work regime to the home office during government decrees caused by the new coronavirus pandemic. Chianca Softwares, a family company, which has been a player in the technology market in the state of Paraíba since 2003, went through a process of change in its governance model in 2012, and due to the improvements in its processes, it was awarded the Prêmio Média e Pequenas Empresas (MPE) of Sebrae PB in 2016. Given its adaptability, it faced the coronavirus crisis differently, overcame difficulties, and needed to reinvent itself to survive the ‘new normal.’ In this context, the case aims to lead students to reflect on the home office implementation process in Chianca, to identify the benefits and challenges of this teleworking regime and to think about ways to mitigate these challenges and create tools and practices to mobilize, integrate, and engage people in remote work. Thus, after restructuring its entire team to the new model of work in the home office, students are led to reflect on the dilemma that Chianca managers face due to the release of their face-to-face activities: stay in the home office regime or return to original patterns.
Download data is not yet available.
Article Details
This work is licensed under a Creative Commons Attribution 4.0 International License.
Since mid-February of 2023, the authors retain the copyright relating to their article and grant the journal RAC, from ANPAD, the right of first publication, with the work simultaneously licensed under the Creative Commons Attribution 4.0 International license (CC BY 4.0), as stated in the article’s PDF document. This license provides that the article published can be shared (allows you to copy and redistribute the material in any medium or format) and adapted (allows you to remix, transform, and create from the material for any purpose, even commercial) by anyone.
After article acceptance, the authors must sign a Term of Authorization for Publication, which is sent to the authors by e-mail for electronic signature before publication.
References
Benjamin, L. (2020). Achieving the dream through a screen: Exploring employee engagement and commitment in virtual environments (Master Thesis). University of Pennsylvania, USA. Retrieved from https://repository.upenn.edu/od_theses_msod/103
Brik, M. S., & Brik, A. (2013). Trabalho portátil: Produtividade, economia e qualidade de vida no home office das empresas. Curitiba, PR: Authors’ Edition.
Even, A. (2020). The evolution of work: Best practices for avoiding social and organizational isolation in telework employees. SSRN. https://doi.org/10.2139/ssrn.3543122
Filardi, F., & Castro, R. M. P. de (2017). Análise dos resultados da implantação do teletrabalho na administração pública: Estudo dos casos do SERPRO e da Receita Federal. Anais do Encontro da Associação Nacional de Pós-Graduação e Pesquisa em Administração, São Paulo, SP, Brasil, 41.
Haubrich, D. B., & Froehlich, C. (2020). Benefícios e desafios do home office em empresas de tecnologia da informação. Revista Gestão & Conexões, 9(1), 167-184. https://doi.org/10.13071/regec.2317-5087.2020.9.1.27901.167-184
Hau, F., & Todescat, M. (2018). O teletrabalho na percepção dos teletrabalhadores e seus gestores: Vantagens e desvantagens em um estudo de caso. Revista de Gestão e Tecnologia, 8(3), 37-52. https://doi.org/10.22279/navus.2018.v8n3.p37-52.601