Public service management and citizen participation: a study with the beneficiaries of the family allowance program
Main Article Content
Abstract
This paper aims to analyze to what extent the Family Allowance Program [FAP] contributes to strengthening citizens' participation in public services management and to identify the degree of knowledge of the Program Beneficiaries regarding their political rights. For this purpose, theoretical revisions were carried out, which focused on the expansion of the rights and citizens' participation in the light of the Democratic State under the Rule of Law. A multi-case study was carried out with 1,588 beneficiaries from the FAP who benefited from the basic health services in ten municipalities in the State of Bahia. The results show that there is low predisposition to associative life and the participation forums are not identified, hardening the discussion of the collective interest problems, with the predominance of the lack of knowledge concerning political rights. There is low confidence in the legislative and executive branches, and the higher credibility percentages are found at religious institutions (74,1) and residents association, (34,1), which matches other studies realized in Latin America. Accordingly, the conclusion is that the FAP has not performed an emancipating role that is capable of promoting structuring changes, such as expanding predisposition to associative life, participation and knowledge of their Political Rights.
Downloads
Download data is not yet available.
Download data is not yet available.
Article Details
How to Cite
Mendes, V. L. P. S., Barbosa, A. M. G., & Rodrigues, J. M. (1). Public service management and citizen participation: a study with the beneficiaries of the family allowance program. Journal of Contemporary Administration, 13(spe), 105-120. https://doi.org/10.1590/S1415-65552009000500008
Section
Articles
This journal remains the copyright holder of articles published. In order to be published, authors must sign the Transfer of Copyrights Document, which is sent to the authors by e-mail, thus granting rights, including on translation, to the Journal of Contemporary Administration. The journal grants third parties the right to use, reproduce, and share the article according to the Creative Commons license agreement (CC-BY 4.0), as stated in the article’s PDF documents.