Network as A Strategy to Break Silos and Promote Open Innovation
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Abstract
Objectives: The central objective of this paper is to propose and test a model for the development of network governance structures to respond to the silo effect in the innovation management process in a large research organization. Method: A case study was used with the objective of building a governance model that could address the problems derived from the silo effect. To achieve the objective, validation workshops were held, with teams being challenged to reflect on the mechanisms and basic rules used to assemble the model. Results: The efforts made to inhibit the silo effect in the organization investigated were successful. Internal events were held to exchange knowledge between research centers, which resulted in greater stimulation of connections between these and other actors throughout the innovation ecosystem. Conclusions: The governance model adopted to mitigate the problems derived from the silo effect proved to be effective in promoting interaction between research centers on issues related to open innovation. The model, supported by mechanisms and basic rules inserted in the key actions, proved to be efficient in promoting a more intense relationship between the research units of the institution studied, resulting in new network actions.
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Favarin, A. M., Dias, C. N., Costa Filho, B. A. da, & Bambini, M. D. (2024). Network as A Strategy to Break Silos and Promote Open Innovation. Journal of Contemporary Administration, 28(3), e230241. https://doi.org/10.1590/1982-7849rac2024230241.en
Section
Technological Articles
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público de investigación. Cadernos de Ciência e Tecnologia.
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Governance mechanisms in multi-party non-profit
collaboration. Public Organization Review, 16(1), 1-16.
http://dx.doi.org/10.1007/s11115-014-0293-8
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https://doi.org/10.1108/SCM-10-2014-0331
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managerial complexity: A conceptual framework of
alliance failure. Organization Science, 12(1), 37-53.
Pastor-Satorras, R., & Vespignani, A. (2004). Evolution and
structure of the Internet: A statistical physics approach.
Cambridge University Press
Pereira, C. N., & Castro, C. N. (2020). O Sistema Nacional de
Pesquisa Agropecuária e a análise dos investimentos
no fundo setorial do agronegócio. Revista De
Economia E Sociologia Rural, 58(2), e181041.
https://doi.org/10.1590/1806-9479.2020.181041
Pérez Andrés, C. (2002). Sobre la metodología cualitativa. Revista
Española de Salud Pública, 76(5), 373-380.
Quinhões, T.A.T. & Lapão, L.V. (2024). Gestão da
Inovação: há ainda um longo caminho a percorrer.
Revista de Administração de Empresas, 64(1), 1-15.
http://dx.doi.org/10.1590/S0034-759020240107x.
Roberts, N. C. (2011). Beyond smokestacks and silos: Open
source, Web enabled coordination in organizations and
networks. Public Administration Review, 71(5), 677-693.
https://doi.org/10.1111/j.1540-6210.2011.02406.x
Sanchez-Famoso, V., Maseda, A., & Iturralde, T. (2014). The role
of internal social capital inorganisational innovation. An
empirical study of family firms. European Management
Journal, 32(6), 950-962. https://doi.org/10.1016/j.
emj.2014.04.006
Schepis, D., Purchase, S., & Butler, B. (2021). Facilitating open
innovation processes through network orchestration
mechanisms. Industrial Marketing Management, 93, 270-
280.
Sikandar, H., Haiyat, U., Kohar, A., CorzoPalomo, E.E.,
GameroHuarcaya, V.K., RamosMeza, C.S., Shabbir, M.S.,
& Jain, V. (2023). Mapping the Development of Open
Innovation Research in Business and Management Field:
A Bibliometric Analysis. Journal of the Knowledge Economy.
1-23. https://doi.org/10.1007/s13132-023-01280-2
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life. In N. Smelser & R. Swedberg (Ed.), The Handbook of
Economic Sociology (pp. 379-402). Princeton University
Press. https://doi.org/10.1515/9781400835584.379
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Engagement in Partnerships. In Practitioner Note; Building
Partnerships for Development in Water and Sanitation
(BPD): London, UK. https://www.bpdws.org/web/d/
doc_267.pdf?statsHandlerDone=1
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breaking down barriers. Simon & Schuster.
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for the economic performance of organizations: The
network effect. American Sociological Review, 61(4), 674-
698. https://doi.org/10.2307/2096399
Uzzi, B. (1997). Social structure and competition in
interfirm networks: the paradox of embeddedness.
Administrative Science Quarterly, 42(1), 37-69.
https://doi.org/10.2307/2393808
Wegner, D., Koetz, C.I., & Wilk, E.O. (2013). Social capital
in Brazilian small-firm networks: the influence
on business performance. International Journal of
Entrepreneurship and Small Business, 20(4), 446–461.
http://dx.doi.org/10.1504/IJESB.2013.057201
Whelan, E., Parise, S., De Valk, J., & Aalbers, R. (2011). Creating
employee networks that deliver open innovation. MIT
Sloan Management Review, September 21. https://
sloanreview.mit.edu/article/creating-employee-networksthat-
deliver-open-innovation/
Yin, R. (2014). Estudo de Caso - Planejamento e Métodos (4a ed).
Bookman.
AAA sustainable quality program: An investigation into
the governance dynamics in a multi-stakeholder supply
chain network. Supply Chain Management, 15(2), 165-182.
https://doi.org/10.1108/13598541011028769.
Andrade, R. J. C. D., Sousa-Filho, J. M. D., Almeida, F. E. B. D.,
& Câmara, S. F. (2021). Pandemic fights in a network!
COVID-19 challenges in northeast Brazil. Revista
de Administração Contemporânea, 25(esp.), e200256.
https://doi.org/10.1590/1982-7849rac2021200256.en
Arranz, N., & de Arroyabe, J. F. (2007). Governance structures in
R&D networks: An analysis in the European context.
Technological Forecasting and Social Change, 74(5), 645-662.
https://doi.org/10.1016/j.techfore.2006.05.009.
Bambini, M. D., Coltri, P. P., Furtado, A. T., Zullo, J. (2014).
Collaborative innovation in agrometeorology: Coordination
strategies to develop a monitoring IT system for Brazil.
Journal of technology management & innovation, 9(1),
119-130. https://www.alice.cnptia.embrapa.br/handle/
doc/987542?locale=en
Barabási, A. L. (2002). The new science of networks. Perseus
Barabási, A. L., & Oltvai, Z. N. (2004). Network biology: understanding
the cell’s functional organization. Nature Reviews Genetics,
5(2), 101-113. https://doi.org/10.1038/nrg1272
Bollobás, B. (1998). Random Graphs. In Modern Graph Theory.
Graduate Texts in Mathematics (vol. 184). Springer.
https://doi.org/10.1007/978-1-4612-0619-4_7
Briody, E. K., & Erickson, K. C. (2014). Success despite the Silos:
System-Wide Innovation and Collaboration. International
Journal of Business Anthropology, 5(1). https://doi.
org/10.33423/ijba.v5i1.1141
Bygballe, L. E., & Ingemansson, M. (2014). The logic of innovation in
construction. Industrial Marketing Management, 43(3), 512-
524. https://doi.org/10.1016/j.indmarman.2013.12.019
Chesbrough, H. (2003). The era of open innovation. MIT Sloan
Management Review. https://edisciplinas.usp.br/pluginfile.
php/4294458/mod_resource/content/2/Henry%20
Chesbrough%20The%20Era%20of%20Open%20
Innovation%202003%20MIT.pdf
Cristofoli, D., & Markovic, J. (2016). How to make public networks
really work: A qualitative comparative analysis. Public
Administration, 94(1), 89-110. https://doi.org/10.1111/
padm.12192
Dhanaraj, C., & Parkhe, A. (2006). Orchestrating innovation
networks. Academy of Management Review, 31(3), 659-669.
https://doi.org/10.5465/amr.2006.21318923
Dimitratos, P., Lioukas, S., Ibeh, K. I., & Wheeler, C. (2010).
Governance mechanisms of small and medium
enterprise international partner management.
British Journal of Management, 21(3), 754-771.
https://doi.org/10.1111/j.1467-8551.2008.00620.x
Favarin, A. M., Dias, C. N., Costa Filho, B. A., Figueiredo, S. S. S. de,
& Bambini, M. D. (en prensa). Complejidad en el proceso
de innovación y el efecto silo. Estudio de caso en un instituto
público de investigación. Cadernos de Ciência e Tecnologia.
In press.
Gardet, E., & Fraiha, S. (2012). Coordination modes established
by the hub firm of an innovation network: The case of an
SME bearer. Journal of Small Business Management, 50(2),
216- 238. https://www.tandfonline.com/doi/abs/10.1111/
j.1540-627X.2012.00351.x
Gardet, E., & Mothe, C. (2011). The dynamics of coordination
in innovation networks (Winter 2011). European
Management Review, 8(4), 213-229, 2011.
https://doi.org/10.1111/j.1740-4762.2011.01020.x
Granovetter, M. S. (1973). The strength of weak ties.
American Journal of Sociology, 78(6), 1360-1380.
https://doi.org/10.1086/225469
Hanifah, H., Halim, H. A., Ahmad, N. H., & Vafaei-Zadeh,
A. (2020). “Can internal factors improve innovation
performance via innovation culture in SMEs?”,
Benchmarking: An International Journal, 27(1), 382-405.
https://doi.org/10.1108/BIJ-06-2018-0174
Henttonen, K., Lahikainen, K., & Jauhiainen, T. (2016).
Governance mechanisms in multi-party non-profit
collaboration. Public Organization Review, 16(1), 1-16.
http://dx.doi.org/10.1007/s11115-014-0293-8
Lavikka, R. H., Smeds, R., & Jaatinen, M. (2015). Coordinating
collaboration in contractually different complex
construction projects. Supply Chain Management:
An International Journal, 20(2), 205-217.
https://doi.org/10.1108/SCM-10-2014-0331
Mariani, M. M. (2016). Coordination in inter-network coopetitition:
evidence from the tourism sector.
Industrial Marketing Management, 53, 103-123.
https://doi.org/10.1016/j.indmarman.2015.11.015
Monge, P. R., & Contractor, N. S. (2003). Theories of communication
networks. Oxford University Press.
Owen-Smith, J., & Powell, W. W. (2008). Networks and institutions
(pp. 596-623). In The Sage handbook of organizational
institutionalism. Sage.
Park, S. H., & Ungson, G. R. (2001). Interfirm rivalry and
managerial complexity: A conceptual framework of
alliance failure. Organization Science, 12(1), 37-53.
Pastor-Satorras, R., & Vespignani, A. (2004). Evolution and
structure of the Internet: A statistical physics approach.
Cambridge University Press
Pereira, C. N., & Castro, C. N. (2020). O Sistema Nacional de
Pesquisa Agropecuária e a análise dos investimentos
no fundo setorial do agronegócio. Revista De
Economia E Sociologia Rural, 58(2), e181041.
https://doi.org/10.1590/1806-9479.2020.181041
Pérez Andrés, C. (2002). Sobre la metodología cualitativa. Revista
Española de Salud Pública, 76(5), 373-380.
Quinhões, T.A.T. & Lapão, L.V. (2024). Gestão da
Inovação: há ainda um longo caminho a percorrer.
Revista de Administração de Empresas, 64(1), 1-15.
http://dx.doi.org/10.1590/S0034-759020240107x.
Roberts, N. C. (2011). Beyond smokestacks and silos: Open
source, Web enabled coordination in organizations and
networks. Public Administration Review, 71(5), 677-693.
https://doi.org/10.1111/j.1540-6210.2011.02406.x
Sanchez-Famoso, V., Maseda, A., & Iturralde, T. (2014). The role
of internal social capital inorganisational innovation. An
empirical study of family firms. European Management
Journal, 32(6), 950-962. https://doi.org/10.1016/j.
emj.2014.04.006
Schepis, D., Purchase, S., & Butler, B. (2021). Facilitating open
innovation processes through network orchestration
mechanisms. Industrial Marketing Management, 93, 270-
280.
Sikandar, H., Haiyat, U., Kohar, A., CorzoPalomo, E.E.,
GameroHuarcaya, V.K., RamosMeza, C.S., Shabbir, M.S.,
& Jain, V. (2023). Mapping the Development of Open
Innovation Research in Business and Management Field:
A Bibliometric Analysis. Journal of the Knowledge Economy.
1-23. https://doi.org/10.1007/s13132-023-01280-2
Smith-Doerr, L. & Powell, W. (2005). 17. Networks and economic
life. In N. Smelser & R. Swedberg (Ed.), The Handbook of
Economic Sociology (pp. 379-402). Princeton University
Press. https://doi.org/10.1515/9781400835584.379
Stott, L., & Keatman, T. (2005). Tools for Exploring Community
Engagement in Partnerships. In Practitioner Note; Building
Partnerships for Development in Water and Sanitation
(BPD): London, UK. https://www.bpdws.org/web/d/
doc_267.pdf?statsHandlerDone=1
Tett, G. (2015). The silo effect: The peril of expertise and the promise of
breaking down barriers. Simon & Schuster.
Uzzi, B. (1996). The sources and consequences of embeddedness
for the economic performance of organizations: The
network effect. American Sociological Review, 61(4), 674-
698. https://doi.org/10.2307/2096399
Uzzi, B. (1997). Social structure and competition in
interfirm networks: the paradox of embeddedness.
Administrative Science Quarterly, 42(1), 37-69.
https://doi.org/10.2307/2393808
Wegner, D., Koetz, C.I., & Wilk, E.O. (2013). Social capital
in Brazilian small-firm networks: the influence
on business performance. International Journal of
Entrepreneurship and Small Business, 20(4), 446–461.
http://dx.doi.org/10.1504/IJESB.2013.057201
Whelan, E., Parise, S., De Valk, J., & Aalbers, R. (2011). Creating
employee networks that deliver open innovation. MIT
Sloan Management Review, September 21. https://
sloanreview.mit.edu/article/creating-employee-networksthat-
deliver-open-innovation/
Yin, R. (2014). Estudo de Caso - Planejamento e Métodos (4a ed).
Bookman.