Attributes that Build Florianópolis Brand Identity in the Technological Context



Main Article Content

Patrick Wendell Barbosa Lessa
https://orcid.org/0000-0003-1892-2786 orcid
Marco Antonio de Moraes Ocke
https://orcid.org/0000-0002-0809-6591 orcid

Abstract

Objective: this article explores the attributes that shape the brand identity of Florianópolis, under the management of public authorities, businesses, academia, and the advertising sector. Theoretical approach: the research is based on the concepts of place branding and place brand identity, emphasizing the importance of stakeholder collaboration in strengthening a city’s identity. Methods: data were collected through web scraping and interviews and analyzed using content analysis. Results: the study identified five attributes that define the essence of the Florianópolis brand: technological and business innovation, education and social impact, collaborative technological community, networking and events, and notable sustainable development. Conclusion: the findings highlight the importance of collaboration among different stakeholders to drive local development. This study contributes by identifying and analyzing the elements that define a place’s brand identity, emphasizing the need for synergy in the technological ecosystem. Practical implications include strengthening public policies, fostering innovation and entrepreneurship, and consolidating the city as an emerging technology hub.



Downloads

Download data is not yet available.


Article Details

How to Cite
Lessa, P. W. B., & Ocke, M. A. de M. (2025). Attributes that Build Florianópolis Brand Identity in the Technological Context. Journal of Contemporary Administration, 29(1), e240076. https://doi.org/10.1590/1982-7849rac2025240076.en
Section
Theoretical-empirical Articles

References

Almeida, G. G. F., & Cardoso, L. (2022). Discussions between Place branding and Territorial Brand in Regional Development—A Classification Model Proposal for a Territorial Brand. Sustainability (Switzerland), 14(11). https://doi.org/10.3390/su14116669
Anholt, S. (2005). Some important distinctions in place branding. Place branding, 1(2), 116–121. https://doi.org/10.1057/palgrave.pb.5990011
Aranha, C. (2020, December 6). Florianópolis é destaque com polo de inovação e tecnologia. Exame. https://exame.com/ brasil/florianopolis-e-destaque-com-polo-de-inovacao-etecnologia/
Athanasia, G. (2022, February 10). The Lessons of Silicon Valley: A World-Renowned Technology Hub. Center for Strategic and International Studies. https://www.csis.org/blogs/perspectives-innovation/lessons-silicon-valley-worldrenowned-technology-hub
Autio, E., & Thomas, L. D. W. (2022). Researching ecosystems in innovation contexts. Innovation and Management Review, 19(1), 12–25. https://doi.org/10.1108/INMR-08-2021-0151
Bardin, L. (2016). Análise de conteúdo (1st ed.). Edições 70.
Barros, L. B., & Barros, T. (2023). Place branding atraction for internal stakeholders. 13th International Scientific Conference “Business and Management 2023.” http://doi.org/10.3846/bm.2023.1081
BBC News Mundo. (2012, October 15). ¿Cuál es el Silicon Valley latinoamericano? BBC News. https://www.bbc.com/ mundo/noticias/2012/10/121015_tecnologia_silicon_ valley_america_latina_dp
Bisani, S., & Choi, Y. (2016). Strategic design to foster City- Citizen Interactions. Strategic Design Research Journal, 9(3). https://doi.org/10.4013/sdrj.2016.93.05
Bisani, S., Daye, M., & Mortimer, K. (2022). Multi-stakeholder perspective on the role of universities in place branding. Journal of Place Management and Development, 15(2), 112– 129. https://doi.org/10.1108/JPMD-05-2020-0039
Björner, E., & Aronsson, L. (2022). Decentralised place branding through multiple authors and narratives: the collective branding of a small town in Sweden. Journal of Marketing Management, 38(13–14), 1587–1612. https://doi.org/10.1080/0267257X.2022.2043415
Brito, D. (2018, July 14). Florianópolis lidera lista de cidades com maior número de startups. Agência Brasil. https:// agenciabrasil.ebc.com.br/economia/noticia/2018-07/florianopolis-lidera-lista-de-cidades-com-maiornumero-de-startups
Brydges, T., & Hracs, B. J. (2018). Consuming Canada: How fashion firms leverage the landscape to create and communicate brand identities, distinction and values. Geoforum, 90, 108–118. https://doi.org/10.1016/j.geoforum.2018.01.022
Campelo, A., Aitken, R., Thyne, M., & Gnoth, J. (2014). Sense of Place: The Importance for Destination Branding. Journal of Travel Research, 53(2), 154–166. https://doi.org/10.1177/0047287513496474
Cardoso, A. J. B., De Almeida, J. U., & Marcos, R. A. (2023). O papel da administração pública no desenvolvimento social e econômico: Uma revisão. Revista Foco, 16(5), e1724. https://doi.org/10.54751/revistafoco.v16n5-002
Cascaes, F. J. (2015). O fantástico na Ilha de Santa Catarina (1ª ed., Vol. 1). Editora UFSC. https://repositorio.ufsc.br/handle/123456789/187666
Castells, A. N. G., & Santos, J. L. C. (2014). Revitalizações urbanas da Ilha da Magia (Florianópolis). In Patrimônio cultural e seus campos (pp. 1–214). Editora UFSC.
Castellano, S. (1996). Proposição de um modelo para planejamento e desenvolvimento de projetos em empresas de alta tecnologia (Dissertation), Universidade Federal de Santa Catarina. https://repositorio.ufsc.br/ xmlui/handle/123456789/76464
Cavanus, A. V., & Massabki, T. C. (2020, June 8). Sapiens Parque e o turismo de negócios em Florianópolis: produção do espaço urbano e turismo de negócios no setor de alta tecnologia. XII Seminario Internacional de Investigación En Urbanismo, São Paulo-Lisboa. https://doi.org/10.5821/siiu.10064
Colavitti, A. M., & Usai, A. (2015). Partnership building strategy in place branding as a tool to improve cultural heritage district’s design. The experience of unesco’s mining heritage district in sardinia, italy. Journal of Cultural Heritage Management and Sustainable Development, 5(2), 151–175. https://doi.org/10.1108/JCHMSD-02-2014-0007
Cristófol, F. J., Cruz-Ruiz, E., & Zamarreño-Aramendia, G. (2021). Transmission of place branding values through experiential events: Wine bc case study. Sustainability (Switzerland), 13(6), 3002. https://doi.org/10.3390/su13063002
Cunha, S. G., Luce, F. B., & Rovedder de Oliveira, M. O. (2022). Estimating stakeholder-based place brand equity: One place, multiple perspectives. Revista Brasileira de Marketing, 21(1), 208–231. https://doi.org/10.5585/REMARK.V21I1.21102
Dalcin, C. R. (2021, March 23). Florianópolis, uma cidade de muitos valores e a 5a melhor do Brasil para se viver. ND+. https://ndmais.com.br/cultura/florianopolis-uma-cidadede-muitos-valores-e-a-5a-melhor-do-brasil-para-se-viver/
Deniz, D. (2023). The importance of digitalization for sustaining cultural environments in resilient cities. Environmental Science & Sustainable Development, 8(1), 01–09. https://doi.org/10.21625/essd.v8i1.963
Dresch, L. F. (2023). JBS investirá R$ 287 milhões em nova unidade em Florianópolis para produzir carne sem matar boi. ND+, 1–4. https://ndmais.com.br/economia/jbs-investira-r-287-milhoes-em-nova-unidade-em-florianopolis-paraproduzir-carne-sem-matar-boi/
Engelmann, P. (2020, September 15). Florianópolis: a melhor cidade para se viver na América do Sul. CFL Imóveis. https://cflimoveis.com.br/florianopolis-a-melhor-cidadepara-se-viver-na-america-do-sul/
Estúdio NSC. (2021, October 18). Polo tecnológico de Florianópolis muda hábitos de consumo e valoriza a região. NSC Total. https://www.nsctotal.com.br/noticias/polo-tecnologicode-florianopolis-muda-habitos-de-consumo-e-valoriza-aregiao-entenda
Etzkowitz, H., & Zhou, C. (2017). Hélice tríplice: Inovação e empreendedorismo universidade-indústriagoverno. Estudos Avancados, 31(90), 23–48. https://doi.org/10.1590/s0103-40142017.3190003
Finkel, R., & Platt, L. (2020). Cultural festivals and the city. Geography Compass, 14(9). https://doi.org/10.1111/gec3.12498
Gerasimenko, V., Andreyuk, D., & Kurkova, D. (2021). Approach for management of brand positioning: Quantification of value matching between brand and target audience. Polish Journal of Management Studies, 24(1), 96–111. https://doi.org/10.17512/pjms.2021.24.1.06
Gessner, E., Filho, N. C., & Lezana, Á. G. R. (2019). De vale do silício brasileiro à cidade do conhecimento: Implantação do conceito de cidade do conhecimento em Florianópolis. South American Development Society Journal, 5(13), 144. https://doi.org/10.24325/issn.2446-5763. v5i13p144-165
Goi, C.-L. (2017). The impact of technological innovation on building a sustainable city. International Journal of Quality Innovation, 3(1). https://doi.org/10.1186/s40887-017-0014-9
Graziano, T., & Albanese, V. E. (2020). Online place branding for natural heritage: Institutional strategies and users’ perceptions of Mount Etna (Italy). Heritage, 3(4), 1539– 1558. https://doi.org/10.3390/heritage3040085
Gu, Y., Hu, L., Zhang, H., & Hou, C. (2021). Innovation ecosystem research: Emerging trends and future research. Sustainability (Switzerland), 13(20). https://doi.org/10.3390/su132011458
Hanna, S., Rowley, J., & Keegan, B. (2021). Place and destination branding: A review and conceptual mapping of the domain. European Management Review, 18(2), 105–117. https://doi.org/10.1111/emre.12433
Hoskins, J., Verhaal, J. C., & Griffin, A. (2021). How withincountry consumer product (or brand) localness and supporting marketing tactics influence sales performance. European Journal of Marketing, 55(2), 565–592. https://doi.org/10.1108/EJM-11-2018-0787
Hudson, S., Cárdenas, D., Meng, F., & Thal, K. (2017). Building a place brand from the bottom up: A case study from the United States. Journal of Vacation Marketing, 23(4), 365– 377. https://doi.org/10.1177/1356766716649228
Hultman, M., Yeboah-Banin, A. A., & Formaniuk, L. (2016). Demand- and supply-side perspectives of city branding: A qualitative investigation. Journal of Business Research, 69(11), 5153–5157. https://doi.org/10.1016/j.jbusres.2016.04.096
Janiszewska, K., & Insch, A. (2012). The Strategic Importance of Brand Positioning in the Place Brand Concept – Elements, Structure and Application of the Positioning Statement. Journal of International Studies, 5(1), 9–19. https://doi.org/10.14254/2071-8330.2012/5-1/2
Joshi, A. (2018). Logo dynamics for investment branding: A visualsemiotic analysis of the reframing devices in the Make in India logo. Place branding and Public Diplomacy, 14(3), 163–174. https://doi.org/10.1057/s41254-017-0070-x
Kamlot, D., & de Jesus, D. S. (2022). Rio de Janeiro brand identity: An analysis of the physical and symbolic dimensions. Revista Brasileira de Marketing, 21(1), 64–87. https://doi.org/10.5585/REMARK.V21I1.20344
Kapferer, J.-N. (2008). The new strategic brand management: Creating and sustaining brand equity long term. Kogan Page Publishers.
Kavaratzis, M., & Hatch, M. J. (2013). The dynamics of place brands: An identity-based approach to place branding theory. Marketing Theory, 13(1), 69–86. https://doi.org/10.1177/1470593112467268
King, T. (2009, October 2). BBC NEWS | Programmes | Click | Brazil’s bid for tech-powered economy. BBC News. http:// news.bbc.co.uk/2/hi/programmes/click_online/8284704. stm
Krippendorff, K. (2004). Content analysis: An introduction to its methodology. Sage Publications.
Krotov, V., & Tennyson, M. (2021). Web scraping in the R language: A tutorial. Journal of the Midwest Association for Information Systems (JMWAIS), 2021(1), 5. https://doi.org/10.17705/3jmwa.000066
Lemmetyinen, A., Nieminen, L., & Aalto, J. (2021). A gentler structure to life: Co-creation in branding a cultural route. Place branding and Public Diplomacy, 17(3), 268–277. https://doi.org/10.1057/s41254-021-00215-5
Lessa, P. W. B., & Ocke, M. A. M. (2023). Exploringthe relationship between place branding and technology: A systematic review. Revista Gestão Em Análise, 12(3), 137. https://doi. org/10.12662/2359-618xregea.v12i3.p137-152.2023
Lins, H. N. (2011). Cidades fractais: A ilha da magia e seus alquimistas. Pesquisa & Debate Revista do Programa de Estudos Pós-Graduados em Economia Política, 22(39), 95– 117. https://revistas.pucsp.br/rpe/article/view/7391
Locks, E. B. D., & Tonini, H. (2006). Imagem e Turismo: um breve estudo do destino Florianópolis, Brasil. In 4º SeminTUR – Seminário de Pesquisa em Turismo do MERCOSUL, 1–15. https://www.anptur.org.br/anais/anais/files/3/97.pdf
Lóssio, R. (2008, November 16). A Florianópolis tecnológica. Floripa. https://floripamanha.org/2008/11/a-florianopolistecnologica/
Mari, A. (2023, August 30). From scarcity to success: Santa Catarina’s contribution to Brazil tech. Forbes. https://www. forbes.com/sites/angelicamarideoliveira/2023/08/30/from-scarcity-to-success-santa-catarinas-contribution-tobrazils-tech-ecosystem/
Mariutti, F., & Florek, M. (2022). The future pathways of place branding – Brazilian landscape. ReMark - Revista Brasileira de Marketing, 21(1), 1–8. https://doi.org/10.5585/remark.v21i1.21486
Mariutti, F. G., & Giraldi, J. M. E. (2019). How does a Brand Reputation-Driven Construct Impact on Country Brand Equity? A Cross-National Study of Brazil and China. Journal of International Consumer Marketing, 31(5), 408– 428. https://doi.org/10.1080/08961530.2019.1590280
Mariutti, F. G., & Giraldi, J. M. E. (2021). Branding cities, regions and countries: The roadmap of place brand equity. RAUSP Management Journal, 56(2), 202–216. https://doi.org/10.1108/RAUSP-06-2020-0131
Melović, B., Jocović, M., Dabić, M., Vulić, T. B., & Dudic, B. (2020). The impact of digital transformation and digital marketing on the brand promotion, positioning and electronic business in Montenegro. Technology in Society, 63. https://doi.org/10.1016/j.techsoc.2020.101425
Michael, N. (2023). Managing place branding: The case of the Mewar royal family. Journal of Heritage Tourism. https://doi.org/10.1080/1743873X.2023.2282727
Mitropoulou, A., & Spilanis, I. (2020). Towards a contemporary research agenda for island branding: developments, challenges, and dynamics. Place branding and Public Diplomacy, 16(4), 293–303. https://doi.org/10.1057/s41254-020-00181-4
Nazzal, A., Sánchez-Rebull, M. V., & Niñerola, A. (2023). Foreign direct investment by multinational corporations in emerging economies: A comprehensive bibliometric analysis. International Journal of Emerging Markets. https://www.emerald.com/insight/content/doi/10.1108/ijoem-12-2021-1878/full/html
Negreiros, K., & Castro, M. F. (2012). As bruxas na Ilha da Magia. [s.n.]. https://repositorio.ufsc.br/handle/123456789/1154.
Notícias UFSC. (2021). Florianópolis sedia Congresso da Sociedade Brasileira de Computação. Centro Tecnológico - Universidade Federal de Santa Catarina. https://portal.ctc.ufsc.br/2021/06/15/florianopolis-sedia-congresso-dasociedade-brasileira-de-computacao/
Ocke, M. A. M. (2017). O Produto Ampliado dos Lugares: Uma Perspectiva de Marketing. Revista Interdisciplinar de Marketing, 7(2), 139–155. https://doi.org/https://doi. org/10.4025/rimar.v7i2.33924
Ocke, M. A. M., & Platt, A. A. (2022). Place branding Brazil: Research agenda and advisory panel for the 21St Century. Revista Brasileira de Marketing, 21(1), 29–63. https://doi.org/10.5585/REMARK.V21I1.20194
Oliveira, J. P. , Pinheiro, M., & Gaio, C. (2002). Análise da organização do turismo em Florianópolis. Turismo - Visão e Ação, 4(9), 51–60. https://doi.org/10.14210/rtva.v4n9.p51-60
Pike, S., Gentle, J., Kelly, L., & Beatson, A. (2016). Tracking brand positioning for an emerging destination: 2003 to 2015. Tourism and Hospitality Research, 18(3), 286–296. https://doi.org/10.1177/1467358416646821
Piva, E., & Prats, L. (2021). Regional destination and brand identity: The case of piedmont, italy. Scienze Regionali, 20, 83–106. https://doi.org/10.14650/97103
Pongsakornrungsilp, S., Pongsakornrungsilp, P., Pusaksrikit, T., Wichasin, P., & Kumar, V. (2021). Co-creating a sustainable regional brand from multiple sub-brands: The andaman tourism cluster of Thailand. Sustainability (Switzerland), 13(16). https://doi.org/10.3390/su13169409
Pontes, D. (2016). Corpo e cidade à luz da gentrificação: Percursos errantes pela região da Luz na Ilha da Magia [Dissertação de Mestrado, Universidade Federal de Santa Catarina]. Universidade Federal de Santa Catarina. https://repositorio.ufsc.br/xmlui/handle/123456789/167742
Ragheb, G., El-Wahab, M. A., & Ragheb, R. A. (2022). Sustainable Indicators Framework for Strategic Urban Development: A Case Study of Abu Teeg City in Assiut, Egypt. International Journal of Sustainable Development and Planning, 17(1), 91–107. https://doi.org/10.18280/ijsdp.170109
Ribeiro, G. (2019, August 23). How Florianópolis became Brazil’s Silicon Valley. The Brazilian Report. https://brazilian.report/tech/2019/08/23/tech-roundup-brazil-siliconvalley/
Rodríguez-Molina, M. A., Frías-Jamilena, D. M., Del Barrio- García, S., & Castañeda-García, J. A. (2019). Destination brand equity-formation: Positioning by tourism type and message consistency. Journal of Destination Marketing and Management, 12, 114–124. https://doi.org/10.1016/J.JDMM.2019.03.010
Rothschild, N. H., Alon, I., & Fetscherin, M. (2012). The importance of historical Tang dynasty for place branding the contemporary city Xi’an. Journal of Management History, 18(1), 96–104. https://doi.org/10.1108/17511341211188673
Ruzzier, M. K., & Chernatony, L. (2012). Developing and Applying a Place Brand Identity Model: The Case of Slovenia. SSRN Electronic Journal, 66(1), 45–52. https://doi.org/10.2139/ssrn.2194627
Ruzzier, M. K., & Petek, N. (2012). The importance of diverse stakeholders in place branding: The case of “I feel Slovenia.” Anatolia, 23(1), 49–60. https://doi.org/10.1080/13032917.2011.653631
Sala, A., Steinwender, A., Schieder, P., & Sihn, W. (2022). Identification and evaluation of development paths for technology-oriented industrial companies in structural transformation processes. In 28th International Conference on Engineering, Technology and Innovation, ICE/ITMC 2022 and 31st International Association for Management of Technology, IAMOT 2022 Joint Conference - Proceedings. https://doi.org/10.1109/ICE/ITMCIAMOT55089.2022.10033261
Saraniemi, S., & Komppula, R. (2019). The development of a destination brand identity: A story of stakeholder collaboration. Current Issues in Tourism, 22(9), 1116– 1132. https://doi.org/10.1080/13683500.2017.1369496
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research method for business students (5th ed.). Pearson. Scarborough, W. J., & Crabbe, R. (2021). Place brands across U.S. cities and growth in local high-technology sectors. Journal of Business Research, 130, 70–85. https://doi.org/10.1016/j.jbusres.2021.02.055
Scherf, K. D. (2021). Creative tourism in smaller communities: Place, culture, and local representation (K. Scherf, Ed.). University of Calgary Press.
Senyao, S., & Ha, S. (2020). How social media influences resident participation in rural tourism development: A case study of Tunda in Tibet. Journal of Tourism and Cultural Change, 20(3), 386–405. https://doi.org/10.1080/14766825.2020.1849244
Silva, M. A. S. (2013). Os desencantos da Ilha da Magia: Projetos urbanos e manutenção da cultura açoriana em Florianópolis-SC. Anais do ENANPUR. [s.n.]. http:// anais.anpur.org.br/index.php/anaisenanpur/article/view/363
Souza, J. B. S. Neto, & Borges, J. F. (2019). Narratives of stakeholders under the perspective of the strategy as social practice. Revista de Administracao Mackenzie, 20(1). https://doi.org/10.1590/1678-6971/eramr190118
Skinner, H. (2018). Who really creates the place brand? Considering the role of user generated content in creating and communicating a place identity. Communication and Society, 31(4), 9–25. https://doi.org/10.15581/003.31.4.9-25
StartupSC. (2009, October 6). BBC World aponta Florianópolis como o Vale do Silício na América do Sul. Startup. SC. https://www.startupsc.com.br/bbc-world-apontaflorianopolis- como-o-vale-do-silicio-na-america-do-sul/
Stevens, V., Klijn, E. H., & Warsen, R. (2021). Branding as a public governance strategy: A Q methodological analysis of how companies react to place branding strategies. Public Administration Review, 81(4), 752–762. https://doi.org/10.1111/puar.13263
Stoica, I. S., Kavaratzis, M., Schwabenland, C., & Haag, M. (2022). Place brand co-creation through storytelling: Benefits, risks and preconditions. Tourism and Hospitality, 3(1), 15–30. https://doi.org/10.3390/tourhosp3010002
Suna, B., & Alvarez, M. D. (2021). The role of gastronomy in shaping the destination’s brand identity: An empirical analysis based on stakeholders’ opinions. Journal of Hospitality Marketing and Management, 30(6), 738–758. https://doi.org/10.1080/19368623.2021.1877587
Tartaruga, I. G. P., Sperotto, F. Q., & Griebeler, M. P. D. (2019). Mudanças tecnológicas e Agenda 2030 para o desenvolvimento sustentável: O papel das instituições de ensino superior para o desenvolvimento regional. Parcerias Estratégicas, 24(49), 109–124. https://repositorioaberto.up.pt/ bitstream/10216/126263/2/386686.pdf
Therkelsen, A., & Halkier, H. (2008). Contemplating place branding umbrellas. The case of coordinated national tourism and business promotion in Denmark. Scandinavian Journal of Hospitality and Tourism, 8(2), 159–175. https://doi.org/10.1080/15022250802221229
Tischer, W., & Tarouco, F. (2022). De “Ilha da Magia” à cidade criativa–reposicionamento e transformações urbanas em Florianópolis (SC). Revista Brasileira de Planejamento e Desenvolvimento, 11(2), 381-402. https://periodicos.utfpr.edu.br/rbpd/article/view/14221
Torres, N. N. J., & Souza, C. R. B. (2016). Uma revisão da literatura sobre ecossistemas de startups de tecnologia. https://sol. sbc.org.br/index.php/sbsi/article/view/5986/5884
Vieira, S. (1995). A industria de alta tecnologia em Florianopolis (Dissertation), Universidade Federal de Santa Catarina. https://repositorio.ufsc.br/xmlui/ handle/123456789/76315
Wäckerlin, N., Hoppe, T., Warnier, M., & de Jong, W. M. (2020). Comparing city image and brand identity in polycentric regions using network analysis. Place branding and Public Diplomacy, 16(1), 80–96. https://doi.org/10.1057/s41254-019-00128-4
Yaghmaie, P., & Vanhaverbeke, W. (2020). Identifying and describing constituents of innovation ecosystems: A systematic review of the literature. EuroMed Journal of Business, 15(3), 83– 314. https://doi.org/10.1108/EMJB-03-2019-0042
Zavattaro, S. M. (2016). Exploring managerial perceptions of place brand associations in the US Deep South. International Journal of Culture, Tourism and Hospitality Research, 10(1), 53–69. https://doi.org/10.1108/IJCTHR-05-2015-0036
Zhao, Y., Cui, X., & Guo, Y. (2022). Residents’ engagement behavior in destination branding. Sustainability (Switzerland), 14(10). https://doi.org/10.3390/su14105852
Zheng, H., Sun, Y., Zhang, Y., & Lu, C. (2023). The impact of place quality brand on high-quality development of manufacturing: a moderated mediation model. Total Quality Management and Business Excellence. https://doi.org/10.1080/14783363.2023.2256230